Telpar offers technical support for all the printing products it sells. Many times customers are looking for helpful hints and common technical information. Our technical bulletin area is the ideal place to check for these resources. Also look at our Technical FAQs for more in-depth technical how to’s.

If you need additional technical support, please call our support team at 1-800-872-4886 or 603-750-7237 press 3 for technical support.

To optimize your printer performance, we also offer depot and warranty repairs.

Printer Information

• Common Problems Checklist (PDF 50 KB)
• How to Solve Paper Jams (PDF 105 KB)
• Glossary of Terms (PDF 114 KB)
• A Primer on Selecting Printers for Embedded Applications (PDF 72 KB)
• How to update firmware on MTP-22XX & MTP-28XX Using HyperTerminal (PDF 372 KB)
• Telpar MTP-28XX, MTP-2283, MTP-2242 USB Config Utility (PDF 352 KB)
• Telpar MTP-2XXX Network Printer Configuration Instructions using HyperTerminal (PDF 998 KB)
• How to use the Generic / TextOnly Printer Driver with a cut command (PDF 298 KB)
• How to use the Generic / Text Only Printer without a Form Feed (PDF 403KB)
• Parellel Port Tips (PDF 373KB) 
• How to print in top and bottom margins on the MTP-2XXX series printers (PDF 64 KB)
• Impact Ribbon Details (PDF 320 KB)
• Advantages Of Thermal Printing Whitepaper by Epson
• Kiosk Are Here-Are You Ready?  Whitepaper - Zebra

Paper Information

• Paper FAQs (PDF 136 KB)
• Thermal Paper Construction Overview (PDF 338 KB)

Product Technical Analysis

• Fujitsu Embedded Compact Thermal Printer Technical Analysis (PDF 250 KB)
• Fujitsu FTP 627 USL Series Small Receipt Printer Product Review (PDF 400 KB)

 Product End of Life Notice

The Telpar SP401 Printer has been discontinued due to parts availability issues (PDF).

Printer Firmware Flash Updates

  MTP-2XXX USB, Parallel and Serial

  MTP-2XXX Network

Printer Tools

• Telpar Serial Data Capture Tool(Zip 2.9MB)